Suffolk Festival of Performing Arts Data Protection Policy

This privacy policy will explain how the Suffolk Festival of Performing Arts uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

The Suffolk Festival of Performing Arts  collects the following data:

  • Personal identification information (Name, address, email address, phone number)
  • Data relating to the classes you enter .

How do we collect your data?

You directly provide Suffolk Festival of Performing Arts with the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback via our contact form or email
  • Use or view our website via your browser’s cookies.
  • Via the paper membership forms if you elect to join via that medium.

How will we use your data?

The Suffolk Festival of Performing Arts collects your data so that we can:

  • Process your order and manage your account.

THE Suffolk Festival of Performing Arts will not share your data with any third parties.

How do we store your data?

The Suffolk Festival of Performing Arts  securely stores your data on our server. Access to the data is restricted to those that process orders from the shop. All passwords are strongly encrypted.

The Suffolk Festival of Performing Arts will retain data of orders placed for audit purposes.  

What are your data protection rights?

The The Suffolk Festival of Performing Arts would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You can see the data held on the shop by accessing the GDPR information in your account.

The right to rectification – If any of the details are incorrect you have the ability to correct that information via your account

The right to erasure – You have the right to request that the The Suffolk Festival of Performing Arts erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The Suffolk Festival of Performing Arts restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The Suffolk Festival of Performing Arts processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that the The Suffolk Festival of Performing Arts transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: chair@suffolk-festival.org

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

How do we use cookies?

The The Suffolk Festival of Performing Arts uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Managing the order process through the shop.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – the The Suffolk Festival of Performing Arts uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.  

How to manage cookies

You can set your browser not to accept cookies, However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The The Suffolk Festival of Performing Arts website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The The Suffolk Festival of Performing Arts keeps its privacy policy under regular review and places any updates on this web page. 

How to contact us

If you have any questions about the The Suffolk Festival of Performing Arts privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:chair@suffolk-festival.org

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that the chair@suffolk-festival.org any has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.